Poor engagement

People visit your site briefly then leave without taking action.


Common Symptoms

  • High churn rate or low retention
  • Low daily/monthly active users (DAU/MAU)
  • Key features going unused or unnoticed
  • Shallow page depth per visit
  • Short session durations

Potential Causes

  • Lack of clear onboarding or user guidance
  • Features not meeting actual user needs or expectations
  • Confusing or overwhelming interface
  • Slow performance or load times
  • Content is not compelling or relevant

Related Solutions

Understand why your patients struggle

Discover your portal’s top UX blockers—and get a clear action plan to boost bookings.

Consistent Design Everywhere

Make your app look and work perfectly on desktop, tablet, and phone—no more broken layouts.

Get more patients booked faster

Turn first-time visitors into repeat bookings with a smooth, 4-step signup flow.

Previous Problem

low conversion rates

Next Problem

navigation usability issues