Get more patients booked faster
Turn first-time visitors into repeat bookings with a smooth, 4-step signup flow.
Key Benefits
- Higher user activation and adoption rates
- Reduced early-stage churn and improved retention
- Faster time-to-value for new users
- Clearer understanding of product benefits by users
Approach Summary
Analysis of current onboarding funnel and drop-off points, user interviews with new/churned users, A/B testing of different onboarding flows, iterative design of tutorials, tooltips, and initial setup wizards.
Deliverables Summary
Optimized onboarding flow designs (wireframes/prototypes), FTUE strategy document, recommendations for in-app guidance, and metrics for measuring success.
Addresses These UX Problems
Low signups
People come to your site but never sign up or get started.
Poor engagement
People visit your site briefly then leave without taking action.
High User Churn / Low Retention
A significant percentage of users stop using the product or service after a short period, failing to become long-term, active customers.