đź’š DBT App Platform
An end-to-end platform combining a collaborative DBT Diary Card App with a Therapist Dashboard.
Overview
My Role
Product Designer
Duration
10 Weeks
Year
2025
The Team
Product Manager, Software Engineer, QA Engineer, Clinical Advisor, UX Researcher
Deliverables
- Dual-Persona Journey MapSynchronized Service BlueprintTracker Data SchemaWireframes & FlowsInteractive PrototypesHi-Fidelity MockupsDeveloper Handoff Package
Tech & Tools
- Next.jsSupabase
To protect client confidentiality and intellectual property, some visuals and data in this case study have been modified or obscured. The work shown represents a collaborative team effort.
Key Result
Loved by 20,000+ customers
Inconsistent Data & Visibility Gaps
Paper diary cards were cumbersome, insecure, and often forgotten—leaving therapists blind to client struggles between sessions and making it nearly impossible to spot meaningful trends over time.
A Unified Digital DBT Toolkit
We designed Better DBT—One Platform: a modern digital diary card paired with a HIPAA-compliant Therapist Dashboard. Clients get daily reminders and secure, real-time submissions; therapists gain interactive charts and alerts. All custom trackers sync bidirectionally, ensuring both sides stay aligned.
Loved by 20,000+ Therapists & Clients
Since launch, over 20,000 users have embraced the platform—logging an average wellness score of 7.5/10 and maintaining a 14-day tracking streak—validating that our approach drives consistent engagement and clearer insights.
Key Problems Addressed
Low signups
High Impact AreaPeople come to your site but never sign up or get started.
Poor engagement
Session time < 30sPeople visit your site briefly then leave without taking action.
High user churn or low retention
High Impact AreaA significant percentage of users stop using the product or service after a short period, failing to become long-term, active customers.
Complex interfaces
High Impact AreaPeople struggle to find what they need and get frustrated.
Inconsistent UI across platforms
High Impact AreaThe user interface looks and behaves differently across various devices (desktop, mobile, tablet) or platforms (web, iOS, Android), leading to a disjointed user experience.
Key Solutions Included
Get more patients booked faster
Proven ROITurn first-time visitors into repeat bookings with a smooth, 4-step signup flow.
Discover how to engage patients
Targeted user insightsDiscover your portal’s top UX blockers—and get a clear action plan to boost bookings.
Discover why patients get stuck
+15% conversion liftWe’ll show you where patients struggle in your portal. Then you’ll get a clear plan to fix it and boost bookings.
See It In Action
📉 Reducing Out-of-Pocket Costs
40% of adults say they have delayed needed care due to the cost. CareHive’s Site of Care solution improves access to high-value providers while reducing the cost of care.
🏥 Transforming Patient Engagement
Redesigned an end-to-end patient portal to increase appointment completions and ongoing engagement.